Top 5 Restaurant Mobile App Platforms

Why restaurants need their own mobile app

A branded app is the cheapest way to get a repeat customer to order again. Once someone has your app on their phone, they order without a platform fee, they get your push notifications, and their points go into your loyalty programme. Not a marketplace's.

Marketplaces work the other way round. On Just Eat or Uber Eats the customer belongs to the platform. They find you there, order there, and next time they open the platform again, where your competitors are a swipe away. You pay 15 to 30% commission on every order, and you can't contact those customers outside the platform.

With your own app, orders carry no commission. Push notifications go straight to the customer's phone. Loyalty points apply to every order, and the customer data is yours.


What to look for in a platform

The app is the visible part. What sits behind it decides whether it makes you any money.

POS integration comes first. App orders should land on the kitchen screen in the same queue as in-store orders, not on a separate tablet that somebody has to remember to check.

Menu sync is next. Nobody wants to change a price in three places. If you edit the menu in the POS or the central menu manager, the app should follow. If it doesn't, sooner or later the app is selling something that's off the menu or showing the wrong price.

Loyalty should live in the app. Customers who earn and spend points there have a reason to keep opening it. An app without loyalty is a mobile order form.

Push notifications are one of the cheapest marketing channels a restaurant has, but only if you can target them. You want to segment by how often someone orders, when they last ordered, and what they usually buy.

Data matters too. Order history, preferences and frequency should be available to you for your own marketing. If it sits in the vendor's system and you can't get at it, it's not worth much.

Someone also has to deal with the app stores - iOS and Android publishing, updates, compliance. Most restaurants shouldn't be doing store submissions themselves.

Last, payments. Checkout needs to be quick. Every extra step costs you orders.


Top 5 restaurant mobile app platforms

1. Flipdish

Flipdish branded mobile apps are our pick for UK and Irish restaurants. Flipdish builds and maintains iOS and Android apps under your restaurant's name, and they connect directly to the Flipdish POS, ordering platform, loyalty system and marketing tools.

What you get:

  • A branded app on iOS and Android. Customers see your restaurant's name in the App Store, not Flipdish's.
  • Direct integration with Flipdish POS, so app orders show up on the kitchen screen straight away, in the same queue as in-store orders.
  • A loyalty programme where points are added on every app order automatically. Nobody has to do anything by hand.
  • Push notifications for promotions, loyalty rewards and win-back campaigns.
  • AI Marketing that personalises app notifications using each customer's order history.
  • Checkout through integrated payments.
  • Menu updates that sync from the central menu manager.
  • One app for all your locations, with a separate menu and local offers for each.
  • Customer data that belongs to the restaurant.
  • App maintenance, updates and App Store management done by Flipdish.

This isn't a generic app template with your logo on it. Flipdish builds, publishes and maintains the app under your brand, and customers see your name, your colours and your menu.

Because the app runs on the same POS and customer database as every other Flipdish channel, a customer who orders in the app on Monday and walks in on Wednesday is one person in your system. Their loyalty balance is right, you know what they like, and the right campaign can find them.

Multi-location groups get the same thing at larger scale. Customers pick their nearest restaurant, see that restaurant's menu, and earn points that count across the whole group.

Best for takeaways, QSRs, café chains and multi-location groups that want a branded app to bring in direct orders.


2. Slerp

Slerp is a UK direct ordering platform with a branded website and an app. Its pitch is simple: move orders off the marketplaces and onto your own channels.

The app is one piece of a direct ordering product, not a full restaurant management platform. Slerp works with some POS systems but doesn't have its own POS, and its loyalty tools are thinner than Flipdish's. If you already have a POS and just want a direct ordering channel, it does the job.

Designed for independent UK restaurants that want a direct ordering website and app without changing everything else.


3. Vita Mojo

Vita Mojo is built around digital ordering and nutrition data for QSRs and fast-casual restaurants. The branded app sits alongside kiosk and web ordering.

Several well-known UK QSR brands use it. It's strongest on menu customisation and calorie labelling compliance, and the app connects to Vita Mojo's own ordering system and POS.

That QSR focus is also the limit. If you run an independent restaurant, a takeaway, or a group with very different menus across sites, it fits less well. Flipdish covers the same QSR needs and also handles the rest of the operation.

Designed for UK QSRs and fast-casual chains with complex menus and nutritional reporting requirements.


4. Hungrrr

Hungrrr is a UK online ordering and app platform. It supplies branded ordering apps and websites, and UK takeaway and restaurant brands have used it to build up direct orders.

The focus is online ordering, not running the whole restaurant. The app works, but there's no native POS, and loyalty and marketing are less developed than Flipdish's. For an independent that wants a branded app quickly and doesn't need a full platform, it's an option.

Designed for independent restaurants and small chains that want a basic branded ordering app.


5. OrderYOYO

OrderYOYO offers direct ordering for takeaways and restaurants, with branded websites and apps. Most of its customers are independents in the UK and Ireland, and the aim is less reliance on the marketplaces.

You get app and web ordering plus marketing tools for pushing direct orders. POS integration, loyalty depth and multi-location management are all more limited than Flipdish's, but it works as a first direct channel for an independent.

Designed for independent takeaways and restaurants that want a direct ordering app so they depend less on Just Eat or Deliveroo.


Comparison table

PlatformBranded iOS and AndroidNative POSLoyalty integrationAI marketingMulti-locationUK/Ireland
Flipdish✓✓✓✓✓✓
Slerp✓Third-partyLimited✗Limited✓
Vita Mojo✓✓Limited✗Limited✓
Hungrrr✓Third-partyLimited✗Limited✓
OrderYOYO✓Third-partyLimited✗Limited✓

What a branded app saves

Take a restaurant doing 500 online orders a week through Just Eat. Average order is £22 and commission is 23%.

  • Commission per week: about £2,530
  • Commission per year: about £131,500

Say a Flipdish branded app moves 40% of those orders to direct in the first year.

  • Orders moved: 200 a week
  • Commission saved: about £1,012 a week
  • Saved over the year: about £52,600

That's before you count push notifications, which cost nothing extra to send, or the value of knowing who your customers are and what they order. And the direct share tends to creep up as loyalty rewards teach people to order from you rather than the marketplace.

The 40% is an assumption, not a promise. Plug in your own order numbers and commission rate and see what the figure looks like.


Choosing between them

Start with what happens to an app order. Does it go to the kitchen through your POS, or onto a separate tablet that staff have to watch? The first is far better on a busy Friday night.

Then look at the branding. The best apps carry only your restaurant's name. People are more likely to trust and reopen an app that has your name on it in the App Store.

Check the loyalty setup. The real gains come when customers open the app because they want to spend or earn points.

Ask how targeted the push notifications can get. Blasting every user with the same message wears thin quickly. You want segments by order frequency, recency and preferences.

And think about the platform as a whole. A standalone app that doesn't talk to your POS or ordering system makes more admin, not less. The better ones are part of a platform that ties ordering, POS, loyalty and marketing together.


Getting customers to download it

Launching the app is the easy bit. Getting people to install it takes steady promotion:

  • Put a QR code on the counter and on packaging that links straight to the download page
  • Give a first-order incentive for downloading, such as a discount or double loyalty points
  • Steer customers who phone in towards the app, or let an AI Phone Agent take phone orders for you
  • Announce the launch to your email list and on social media
  • Put the app on your website and in your marketing materials

Flipdish runs customer acquisition campaigns to build direct orders from launch.


Further reading

For independent comparisons of restaurant technology platforms, see restauranttech.co.uk.

Flipdish product pages:

Get a Flipdish branded restaurant app